York’s Response to Our Customers Affected by Hurricane IRMA
To our valued customers:
In order to ensure that we provide excellent service to clients that will be affected by Hurricane Irma, the following responses have been put in place:
- Our call centers will remain up and running and if necessary will be staffed with additional resources to handle claim intake.
- Although a few of our offices in the affected area may close due to hurricane damage, plans have been put in place to have teams from those offices work from alternate locations or to route claims to teams in other York offices.
- In addition, our Catastrophe Response teams are positioned to respond to claims as soon as they can safely move into areas affected by the hurricane. We will be deploying claims professionals from across the country to ensure that we have the resources we need to effectively manage claims in the aftermath of Hurricane Irma.
How to Report a Claim
Our Claim Reporting Call Center is available to take calls 24/7 and we have added extra staff to manage the increased volume of calls. In addition, we offer you several different ways to report claims. Please use the one that is most convenient for you: